Terms of Service

1. Acceptance of these terms

By creating a preview, activating a workspace, or otherwise using Social4Commerce, you agree to these Terms of Service. If you are using the platform on behalf of an organization, you represent that you are authorized to bind that organization to these terms.

2. Your workspace and your data

Each community you create runs in its own isolated workspace. You own the content, member data, and configuration of your workspace. We act as a processor of that data solely to provide the service to you.

You are responsible for the lawful collection and use of your members’ data, for the content published in your community, and for complying with the laws that apply to your organization and audience.

3. Plans, trials, and billing

Previews are free and require no card. Paid plans are billed in advance for the billing period shown at checkout. Where a free trial is offered, you will not be charged until the trial ends, and you may cancel during the trial at no cost.

Plan features are limited to those included in the plan you select. Fees are non-refundable except where required by law.

4. Acceptable use

You may not use the platform to host unlawful, infringing, or abusive content, to send spam, to attempt to breach security or tenancy isolation, or to resell the service except through an authorized reseller arrangement.

We may suspend or terminate a workspace that violates these terms or that poses a risk to the platform or other customers.

5. Availability and changes

We work to keep the platform available and secure, but the service is provided “as is” without warranties of uninterrupted availability. We may update features, and we may update these terms; material changes will be communicated through the platform or by email.

6. Limitation of liability

To the maximum extent permitted by law, Social4Commerce is not liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the fees you paid for the service in the twelve months before the claim.